RETURNS

Returns / Back Money


Any order placed by our clients ... that has not reached its destination or has arrived defective ... will be sent again ... totally free or the money will be returned through the buyer's PAYPAL account (essential for the back money).

For the refund of the money or the repetition of the shipment of the article to be executed ... the buyer must send us an email to store@elcidartshop.com, add an image capture of their proof of purchase (make sure that can read the code of shipping) and a brief explanation of your claim.


Purchase Proof example :


Sincerely ,

ELCIDARTSHOP-Team.

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